Refund Policy

We guarantee our personalized products & merchandise to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item. Understandably, our items cannot be accepted for return, unless there is a manufacturing error or product defect. All exchanges must be made within 30 days of receipt. Unfortunately, returns or exchanges are not supported if you order the wrong size, color, or don’t like the product.

We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!) Please review your personalization information before submitting your order. Check spelling, dates and names carefully. If you have any questions or concerns please email us at

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